Refund policy
Return and Refund Policy
Last updated: 26 September 2026
Dynamic Supply does not offer voluntary returns or refunds for change-of-mind purchases beyond the rights provided to customers by applicable UK consumer law.
Nothing in this policy affects or limits your statutory rights.
Faulty, damaged or incorrect items
If you receive an item that is faulty, damaged or not what you ordered, please contact us as soon as possible with your order number and details of the issue.
Where required by applicable UK consumer law, we will provide the appropriate remedy, which may include a repair, replacement, price reduction or refund.
Cancellation rights
Where UK consumer law gives you a statutory right to cancel an online purchase, you may exercise that right within the applicable legal period.
Any statutory cancellation rights and associated refund obligations will be handled in accordance with applicable law.
Contact
For questions regarding an order or your statutory rights, contact:
Dynamic Supply
Email: dynsupply.contact@gmail.com
Website: dynsupply.org
Your statutory rights are not affected by this policy.